Terms of Use (EULA)

FixEstimate AI — a Phōstēr Labs App

These Terms of Use ("Terms") govern your access to and use of FixEstimate AI (the "App"), an AI-assisted home repair diagnostic and cost-estimating application developed and operated by Phōstēr Labs ("Phōstēr Labs," "we," "us," or "our"). By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree, do not use the App.

1. What FixEstimate AI Does

FixEstimate AI lets you photograph a home repair issue and describe the problem, then uses artificial intelligence to generate a diagnostic report that may include a likely cause, urgency level, safety warnings, suggested repair steps, tools and materials, and estimated do-it-yourself and professional repair costs. The App also includes tools for creating and managing repair/renovation projects, customer records, client-facing estimates, and user-entered job financial records, primarily intended for contractors and homeowners.

2. AI-Generated Content Is Not a Professional Inspection

FixEstimate AI is an artificial-intelligence assistance tool. It does not perform a certified structural, electrical, plumbing, or engineering inspection, and its output is not an offer to contract or a substitute for a licensed professional's judgment.

Diagnostic reports, cost ranges, urgency ratings, and repair instructions are generated by third-party AI models based on the photos and descriptions you provide, and represent statistical and visual estimates only. They may be incomplete, inaccurate, or unsuitable for your specific situation. You are solely responsible for verifying any information before acting on it, for complying with local building codes and permit requirements, and for engaging licensed, insured professionals for electrical, gas, structural, refrigerant, and other hazardous work.

High-Hazard Trades

Do not attempt do-it-yourself repairs on natural gas or propane lines, high-voltage electrical service panels, load-bearing structural elements, refrigerant lines, or suspected asbestos, lead paint, or mold without a licensed, insured tradesperson. If you smell gas, shut off the main valve and evacuate immediately.

3. Accounts

You may create an account using email and password, Sign in with Apple, or Sign in with Google, or use the App as a guest. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. You must provide accurate information and be legally able to enter into these Terms.

4. Subscriptions, Trials, and Billing

FixEstimate AI offers a free tier with a limited number of AI scans per month, and paid subscription tiers that unlock additional scans and features. Paid subscriptions are billed through the Apple App Store or Google Play, as applicable, using the payment method on file with your app store account.

Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current billing period, and can be managed or cancelled at any time in your App Store or Google Play account settings. We use RevenueCat, a third-party subscription management platform, to process and reconcile purchase and entitlement data with the App Store and Google Play.

5. Estimates, Contractors, and Clients

FixEstimate AI is a software platform, not a licensed contractor and not a party to any agreement between a contractor and a client. Any estimate or proposal you create and share through the App is your own document; you are solely responsible for its accuracy, its pricing, and your compliance with applicable contracting, licensing, and consumer-protection laws in your jurisdiction.

Money Made summaries and printable reports are bookkeeping aids calculated only from the payment, sales-tax, and cost information you enter. They do not verify payment, replace source documents, or constitute tax, accounting, or legal advice. You are responsible for the completeness and accuracy of your records, retaining receipts and other required documentation, selecting the accounting method appropriate to your business, and consulting a qualified professional for tax filing.

The professional directory may identify businesses whose identity, insurance, and applicable license information FixEstimate AI has reviewed. “Verified” describes that limited review as of the date shown; it is not a warranty, endorsement, background check, or guarantee of availability, pricing, workmanship, safety, or outcome. You must independently confirm credentials and decide whether to hire a business. Paid placement, if offered, is clearly labeled “Sponsored” and does not change the verification requirements.

Applying to the FixEstimate AI Professional Network, through the App or public application page, is free, creates no public listing, and does not authorize a charge. The submitter must be authorized to provide the company's information. An application does not guarantee verification, acceptance, placement, inquiries, or results. Any future paid placement requires a separate offer and the business's affirmative acceptance of the then-current commercial terms.

6. Third-Party Services

The App relies on the following third-party services to operate:

Your use of the App is also subject to the applicable terms of these providers. See our Privacy Policy for more detail on what is shared with each.

7. Acceptable Use

You agree not to use the App to upload unlawful, infringing, or abusive content; to attempt to reverse-engineer or extract the App's underlying models or source code; to interfere with the App's operation; or to use the App in a way that violates applicable law.

8. Account and Data Deletion

You may permanently delete your account data (projects, photos, customer records, estimates, job financial records, and legacy private professional-waitlist submission) at any time from within the App via Account → Delete Account. Public company applications are separate from consumer accounts; an authorized representative may request correction, withdrawal, or deletion through the contact address in the Privacy Policy. Account deletion is irreversible. A limited purchase-transaction ledger may be retained to prevent duplicate consumable credits and receipt replay, as described in the Privacy Policy.

9. Intellectual Property

The App, its design, and its underlying software are owned by Phōstēr Labs and protected by applicable intellectual property laws. You retain ownership of the photos, descriptions, and other content you submit, and grant us a limited license to process that content solely to provide the App's features to you.

10. Disclaimer of Warranties

THE APP AND ITS AI-GENERATED OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR ACCURACY OF DIAGNOSTIC OR COST INFORMATION.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PHŌSTĒR LABS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS ARISING FROM RELIANCE ON AI-GENERATED DIAGNOSTIC, SAFETY, OR COST INFORMATION, OR FROM REPAIR WORK PERFORMED BASED ON THE APP'S OUTPUT.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of the App after a change becomes effective constitutes acceptance of the revised Terms.

13. Contact

Questions about these Terms can be directed to info@phosterlabs.com.